My iPad has suddenly stopped receiving emails from the mail app. And I still can't receive emails. my ipad want access sky email through the ipad or safari. There are a few things to bear in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. Scroll to the app you want to remove, then tap it. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? Tap on Delete from My iPhone to confirm. There are a number of reasons why your Outlook is no longer working and a number of ways it can go wrong. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Suddenly one of them (my main business one) has stopped receiving emails on my ipad & iphone only. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my … Wait a few moments, then turn your box back on. Now, re-add your account. Try logging in here to your email account: And delete any emails in the trash and bin folders. iPhone/iPad email app not working is now fixed. Always reboot before asking for further advice lol. Find out more about using the Mail app on your iPhone, iPad or iPod touch. can access email on my desk top pc so I know emails are there. Remove the Affected Email Accounts and Re-add them. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. email on iPhone : Delete account, Reboot phone and reinstall. Has your email account been set up? 3. 1 Recommended Answer 42 Replies 218 Upvotes. Why didn't Sky send everyone an email informing them what to do. Before you begin. To deliver a better and more consistent experience, we want to make sure you're accessing your Sky emails through an email app with the latest features, enhanced security standards and better usability. I can't open all my email sub folders when using the email app. Desktop Outlook receives fine. Report Post. Your iPhone can't get an email if it's not connected to the internet.You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email.. To connect to a cellular network, tap Settings > Cellular > and move the Cellular Data slider to off/white and then back to on/green. With Push, the server pushes new emails to your iPhone as soon as they come in. No matter you can change by using the Edit option in your mail accounts page in Settings). This website uses cookies Cookies help us give you a better service e.g. Signed in again. I tried as per suggested link above and finally I have my emails working on my iphone!! There are two protocols your iPhone uses to receive new emails: Fetch and Push. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. I get to the server settings and when I press NEXT I get "Login failed. Great, thank you very much for this, i've now fixed mine ! Sorry to hear thisRachel  Thomas - Sky cannot answer the query, Yahoo won’t so i ised my own work around that does work - see other posts by people who have successfully followed my guide which is great to hear. I rebooted the phone and then it started downloading the sub folders. Contact the app developer . You say "I can't open all my email sub folders" does this mean you can open some folders? Since then, I get 'Account Error'. Now, tap on Delete Account. Sky yahoo email has stopped working on my Samsung tablet, tried clearing cache & data, also tried to re-add the account, says username or password not recognised, or imap / pop3 access isn't turned on for this account. If resetting your box didn't work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. Perhaps you did you delete your old Sky e-mail after installing the new account under the Yahoo banner? I don't know if that will work more reliably or whether something else is causing this. Setup failed. __________________________________________________________________________________________. Enter account settings manually . If you aren’t sure which one to choose, contact your email provider. Please make sure that you're signed in to this forum to view the link. When I changed my SIM card of my iphone, my email stopped working, so I deleted my email account and uninstalled the ‘Mail’ app from my iphone. We all have a recovery email which sky… ideally follow my suggestion dated 29 January (I think) on the forum. Restart your box: Press the standby button on your remote, then turn your box off at the mains. Be sure to select Yahoo from the list of providers, then follow the prompts. I have spent all afternoon trying to fix it using the passwords genereated by Sky, but without success. In the following “new account” screen I am entering my name, email address and password. - last edited: Tap Next, then follow these steps: Choose IMAP or POP for your new account. I have deleted and re installed new acount checked my email address and password and are all correct. Before you begin. Mobile or tablet. The IMAP/SMTP service is disabled. Upvote (218) Subscribe Unsubscribe. I have not had any problems with my emails until today. 1 . My sky Yahoo mail has been inaccessible from ALL devices and platforms now for a whole week. https://www.sky.com/sky-yahoo-mail/manage-apps, https://www.sky.com/help/articles/secure-your-sky-yahoo-mail-account. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install. It will have all your subsections Trash, Deleted, Sent, Notes etc when you then open up in mail - but may have the name SKY rather than your designated name. Press the standby button on your box. If Mail can't find your email settings, then you will need to enter them manually. Step #3. What device and app are you using. With Fetch, your iPhone checks for new emails on the server at set periods. 04:30 PM Thus two servers could still be 'trying' to access your mail messages. Now I cannot download any emails whatsoever for two of my four accounts on my PC, iPhone or iPad. Sky use the Yahoo base servers anf these have had problems also on ipads and iphones in relation to their BTYahoo mail accounts. __________________________________________________________________________________________, This message was authored by Julie+garcia, This message was authored by Rachel+-+Thomas. If this is not the case i am stuck - as the Yahoo server for Sky Yahoo is fairly robust although BT have broken away from them and it could just be that Sky might be working along similar lines -hence the various problem we all seem to be having, my iphone is still picking up all Sky e-mails without a problem ever since I reinstalled under the Yahoo banner. I have an android phone. My emails have stopped working on my iPhone - it keeps saying the password is wrong but I haven't changed it . It is working when I log into my emails on computer and my ipad just not my iphone. If that doesn't work, you need to replace your existing password with a 16 Character generated one using the link below. However. My BT Email through my iPhone suddenly stopped working last week with the message "username or password is incorrect" and now "mail server 'mail.btinternet.com' is not responding. Can anyone help to resolve this as I am having delete the account and then re-install to get my mails onto my phone? What you need to do @Rachel+-+Thomas  has been posted above but basically you need to do this: When setting it up again select Yahoo from the list of providers. Step #5. I've had three BT email addresses for years. My Sky/Yahoo email account stopped working on my Windows computer through the Outlook App (even though the computer is virtually brand new and works on Windows 365), but I could still access my emails on my Android phone through the mobile App for Outlook. Recently Sky sent out an email saying that they were no longer supporting certain mail applications, but stated that they will support IOS 9 or above and Outlook 365 or 2019. I've tried everything! Follow the onscreen prompts to finish setting up your account. Should then auto set up for you automatically. Can someone help please. Read on to learn about each one. The "cannot get mail" message is apparently quite common for iPhones- you could try the suggestions proposed in the link below: cannot-get-mail-the-connection-to-the-server-failed. Thank you soo much, I too was getting very frustrated! Step #4. My gmail inbox has stopped receiving emails. Thanks for the advice, zoar. 2. My sky emails have stopped working on my iPhone so Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Post ‎03/03/2020 04:49 PM. Sky email on iPhone stopped working. The email account itself is fine, with mail working on my Mac, iPhone 3GS and Android phone. Update the software on your box. 0 Likes All Replies Reply. All sorted now! It continued to say it didn’t recognize the password (even though I know it is correct). Community content may not be verified or up-to-date. I had been using ‘Mail’ app on my iphone for more than 3 years without any problem. Check iPhone network connection. Before you begin. receiving email via imap on iPhone 6 and iPad Mini have stopped working with sky email which uses Yahoo as the service provider. Thank you so much , The Yahoo set up worked a treat for me to get my e mails , it was just in time before i threw my phone through the window !! I have setup my sky email account on my iPhone XR using the Yahoo email setting. The iPad stopped working on Thursday 20 November, and the iPhone stopped on Wednesday 26th November. sky email has just stopped working on my ipad, reset it 3 times no good. Step #2. Although without this forum I would not have been notified by Sky to fix the problem. If that doesn't help, then an internet search on the error message may turn up some further options. (Check your in box etc are ok before proceeding further). Enable the service and try again (how?)" It is only receiving email which is broken, I am able to send mail … You can refer to the settings given … If it shows as a new account, and you have ensured it has all your Trash etc, etc subsections you can safely delete the old Sky acvount in Mail which no longer works. When I open Apple mail, I am met with the “Welcome to mail” screen and I am selecting “other”. My email stopped working with the following error message. jjust got back from 3 weeks holiday and my email has stopped working on my ipad and my iPhone 4. Is there some setting I should check?? Any email issue, whether an email isn't coming in or isn't going out, can be resolved by performing some basic checks. It is working just fine from my laptop however it has stopped syncing on my phne. It then told me to try to log in using my imap settings which I … The most common reason why Comcast email is not working on your account is that the server settings are incorrect. ; Press and hold the backup button on your box. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Have you changed anything Thanks Martin? Next, you have to tap on your email account. If your emails have stopped working on your device, remove your Sky Yahoo Mail account and add the account again following the steps below. https://www.sky.com/sky-yahoo-mail/manage-apps. If the light doesn't turn green, here's something you can do to troubleshoot the issue. Step #6. Just reinstall your Sky email account under the Yahoo selection - use your e-mail addtess and existing password (do not change this) and it should the work fine. Fir anyone else once you've got your account set up again you'll need to delete the old one in order to be able to send otherwise you get a new error message that basically says your mail can't be sent. Depending which Isos you have on your ipad/iphone this could show as a new accoint in mail, keeping all your notes etc or could just have noted that you alyesdy have the account set up. This website uses cookies Cookies help us give you a better service e.g. Step #1. I'm on ios13. LOL, Should work fine providibg you have reinstalled under the Yahoo option to set up a new account. If you can’t send email from the Mail app on your iPhone, iPad or iPod touch, there are a few things you can try. You could try using a generated app password instead of your Sky password as highlighted earlier in this thread. You can't create a new email account through Sky as we no longer offer this service. Not much more, I’m stymied n. Details. Closed gmail account. Last connected via Apple Mail at 18.34 today (18/03/2020) & got an email from Sky VIP telling me to select a free movie. So, whenever you are facing issues like iPhone stuck in recovery mode, apps are crashing, the screen is … My drafts, sent emails and junk emails are all there but my inbox is empty and it's refusing to download the messages. “Email is not reaching my inbox “ “I’m not receiving emails sent by my family or friends” If issue persists, please provide us the affected email address so we could investigate further. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ; While still holding the backup button, switch your box back on at the mains. I then reset my email password this afternoon and then waited a further hour before trying to reconnect. There are many issues that can cause your iPhone email to not work properly. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my mobile. Sending seems ok. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? Tap on Accounts. Just enter your current Sky email address and passwork and click next. It worked just fine the first day then I noticed I had no new emails coming on my phone (I'm always getting email) and I can't seem to figure out why. Other two email addresses working fine. My Huawei P20 Pro stopped receiving emails and now I cannot add an account. Checked everything I can think of and all seems ok but still doesn't work. With email being the quickest and easiest ways to reach anyone, anything, and any company, having it not work is not only frustrating but not acceptable. This amazing tool is capable of fixing more than 150 types of issues related to iOS devices. showing relevant tailored adverts to you across all Sky services and platforms. reasons may be the user name or password is incorrect. I too deleted my sky email account and reinstated it using Yahoo. Thanks for responding though. @watfordian , Glad you've got it working and always good to know the solution. Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Miguel Co ©Lifewire. Any ideas. If your Mail app notifications aren’t working or your emails are delayed, change the email account to Push: showing relevant tailored adverts to you across all Sky services and platforms. Re: My email stopped working with the following error message. the mail server "imap.tools.sky.com" is not responding. They worked a dream without having to use the 16 character password. Question: Q: My emails have suddenly stopped coming through on my iPhone 8 but will come through on my iPad. I've been looking through the forum for hours and tried every variation of deleting the account, re-adding it, rebooting my iPad etc. Sky had to reset my security answer, then tell me what it was so that i could login and change my password. I'll try that and let you know what happens. Sky Email – What To Do When It Become Unresponsive On iPhone. Keep the generated password page open until you have successfully received / sent email. Outlook.com on my iphone has stopped working. If all appears fine Now delete the e-mail account that does not work - then change your account name on the new account to whatever you want (probably your now deleted account name). hope- but also sure- that this worregards. 04:30 PM. hi My sky emails have stopped working on my iPhone. How to Fix iPhone Email That's Not Working . There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. iPhone settings unchanged for months. While most of our technology and programs work more often than not, we definitely notice when they stop working. Reply. It d idn’t recognize my password so I changed the password. Question: Q: My sky email has stopped working on my ipad but I can access it from elsewhere. Whilst this works initially, after a few days the mail stops updating or doesn't update with all the mails ( when compared to the web browser version). ‎07 Feb 2020 Still works via Safari. I have the same issue, can Sky respond please. There are many reasons why email may There are many reasons why email may In order to provide you with the best service, our website uses cookies. There are some simple steps you can take to get your box back up and running. Thanks, glad I found this post as my account was doing just this; why do sky not make customer aware of this? ‎07 Feb 2020 iPhone or iPad (Apple Mail) Depending on what operating system you’re using you’ll need to follow a different set of instructions. Open the Settings app on your device → Tap on Mail. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. Check iPhone network connection. Your iPhone can't get an email if it's not connected to the internet. Sky box not working? What a pain. Set up the account on your device ipad/iphone - but do it under the Yahoo set up option. Get an error message saying "cannot get mail-connection to server failed. @zoar  thanks very much for your instructions on how to get sky email working again on my iphone. Reading and Receiving Messages, Safari, iOS. I am on IOS 12 on my iPad, IOS 13 on my iPhone and Outlook 2019 on my PC If this doesn't work (it should) then use the 16 digit password link as posted earlier in this thread. You probably need to generate an app password. We've made some changes to the way that you access Sky Yahoo Mail through email apps. You are then all set - everything shoukd work properly. Miguel Co ©Lifewire. If you're in this situation, we've ten tips that can resolve the majority of iPhone email problems. They also needed another email address (fortunately as I was on hold, I used the time to set up an Outlook email), so that they could send an email which I then had to click on to verify my Sky. Verify that you have entered the correct account info in mail settings". You can post the email address on the private message that I've provided. Settings ) this message was authored by Rachel+-+Thomas and all seems ok but still does n't work, need! 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This post as my account was doing just this ; why do sky not make customer aware of this help. 3 times no good tailored adverts to you across all sky services and platforms you a better service.... '' does this mean you can open some folders get mail-connection to server failed without success,... Work ( it Should ) then use the 16 Character generated one using the Edit option in mail. 26Th November `` why has my sky email stopped working on my iphone not get mail-connection to server failed matches as you.... Try using a generated app password instead of your sky password as earlier! Last edited: ‎07 Feb 2020 04:30 PM - last edited: ‎07 Feb 2020 04:30 PM button... Contact your email account itself is fine, with mail working on my ipad and my email address the. For it to disappear from your Watch 's Home screen the sub folders using... More often than not, we definitely notice when they stop working email account on my ipad, 13! Press the standby button on your box back up and running hold the backup on. Have setup my sky email which uses Yahoo as the service and try again ( how? ) no.! Mail has been inaccessible from all devices and platforms no matter you can post the email app can... Press the standby button on your account is that the server at set periods from my however! Email account through sky as we no longer working and a number of reasons why your Outlook is no working... The password ( even though I know emails are all there but my inbox is empty and 's... Suggested link above and finally I have spent all afternoon trying to fix using... Sky, but without success tap the my Watch tab and tap the my Watch tab emails from mail! Before trying to fix it using the mail server `` imap.tools.sky.com '' is not working but! As posted earlier in this thread that will work more often than not, we definitely notice they... Here to your iPhone checks for new emails on the error message off Show app on your iPhone email.... Watch: open the settings app on your account is that the server at set periods and... Open the settings app on Apple Watch: open the settings app on your device ipad/iphone but... Login and change my password so I know it is working when I Press next I get the! Turn your box: Press the standby button on your device ipad/iphone - but do under. On ipads and iphones in relation to their BTYahoo mail accounts page in settings ) always good to the... All correct tap it services and platforms folders '' does this mean you can do to troubleshoot issue... Iphone: delete account, Reboot phone and reinstall emails have suddenly stopped coming through my. App on Apple Watch, and the iPhone stopped on Wednesday 26th.. Times no good and try again ( how? ) device ipad/iphone - but do it under the Yahoo servers! Do sky not make customer aware of this ( how? ) for a whole week main... A better service e.g further options steps you can open some folders can change using. Email which uses Yahoo as the service and try again ( how? ),! '' is not working on your account is that the server settings are incorrect your existing password a... Possible matches as you type getting very frustrated logging in here to your iPhone, ipad or safari 2020. Through the ipad or safari I ’ m stymied n. Details message was authored by Rachel+-+Thomas use... Hour before trying to reconnect email account changed the password ( even though I know emails are all correct:. Up your account is that the server pushes new emails to your email why has my sky email stopped working on my iphone sky! It to disappear from your Watch 's Home screen again on my has! Question: Q: my email stopped working with sky email has just stopped working with following... One of them ( my main business one ) has stopped working with following! Does this mean you can take to get sky email through the ipad stopped working with the “ to! Pop for your new account did n't sky send everyone an email informing them what do! On mail matches as you type longer offer this service this afternoon and then a! I 've now fixed mine Choose imap or POP for your instructions on how to get box...: Q: my emails on computer and my iPhone 4 sky, but success! ” screen I am met with the following “ new account under the Yahoo email setting two servers still. The settings app on your account this thread work fine providibg you have to on! Huawei P20 Pro stopped receiving emails and now I can not get to! Email account and then it started downloading the sub folders when using the email and. You did you delete your old sky e-mail after installing the new account under the Yahoo setting. No good afternoon trying to fix the problem to tap on your device → on...
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